Shipping policy

Shipping destinations:

• We ship within UAE via Quickup and Worldwide via DHL. 

Shipping times:

• All orders are carefully, responsibly hand-made to fit you perfectly, so each order will go through up to 2-14 business days of making/preparation time until we hand your items to our carrier for shipping. The tracking number will be available once the order is shipped.
• Most of the orders are fulfilled within 2-14 business day (except Sunday). 
• During Big Sales such as Black Friday, Cyber Monday & Ramadan Sales - some orders might be shipped within 10-18 working days.
• Local orders take up to 2 business days to be delivered once dispatched.
• International orders take 3-7 business days to be delivered via DHL. 
• Shipping time might vary depending on situation with location, shipment method and other factors such as COVID-19.
• Please note if you provided incomplete address, the shipment might be delayed due to our Courier partner trying to contact you.
• For International orders - we are not responsible for the calculations and charges of any additional customs fees/taxes charged by the transportation company. Any international shipping fees associated with importing items are the responsibility of the customer and we cannot refund these costs. 

DELIVERY FEES:

UAE: 30 AED For order above 500 AED we offer FREE delivery

International Delivery fees may vary from one continent to another kindly contact our customer service gozzcollection@gmail.com to find out more details. Also you will be able to check if you are eligible for free delivery.